Alana Washington
Senior Design Manager, Uber Freight
Alana Washington is a design leader, strategist, and researcher with over a decade of experience in the field. She currently manages the Shipper Experience Design team at Uber Freight, is Chair of SF Design Week, and a curator for Rosenfeld's Design Ops Summit. Prior to Freight, she managed design teams at Capital One and GfK custom research; and worked in Organizational Effectiveness at HBO. She holds an MA in Industrial/Organizational Psychology from NYU.
Rosenverse talks by Alana:

"It feels like less of a focus on this inhumane ask to return folks to productivity."
Theme 1: Introduction and Provocation
January 8, 2024

"I knew that we wanted to help communities thrive by simplifying the movement of goods."
(Remote) Service Design: A Transformation Case Study
June 8, 2022

"Natalie Dunbar has some really great tactical, easily applicable chunks about how to chart a future course."
Theme 3 Intro
October 1, 2021

"Discussion around maintaining humanity while scaling operations brings forth important concerns."
DesignOps Community Sensing Session
May 13, 2021